Question 1

During the Retrospective, the Developers of a Scrum Team complain about the changes they have to make to the

features they have already developed as a result of the Sprint Review meetings. The discussions of the Sprint

Review cause about 35% of re-work and the code to be rewritten. The Scrum Master explains to Developers that

changes, when they are the result of feedback provided by customers or stakeholders, are expected and

beneficial. Is the Scrum Master right?

Options :

A : YES

B :

NO

Answer: A

Question 2

The longer you wait for customer feedback, the greater the risk of delivering the wrong product to your customer.

Options :

A : TRUE

B : FALSE

Answer: A

Question 3

What are the consequences of keeping the same Scrum Team together for a long time? Select all the answers that

apply.

Options :

A : Consistent estimations.

B : Improving focus.

C :

High Utilization.

D : Increased knowledge sharing.

E : Efficient collaboration.

Answer: A,B,D

Question 4

You are a manager of an area at an Agile organization. A team member of one of your teams comes to you with questions

regarding some of his work. How should you handle this situation?

Options :

A :

Tell the employee to read the job description of his position.

B : Let the employee know that you expect them to be self-managing and it is the employee-s responsibility to find the answers themselves.

C : Answer the questions that make sense from your position and work with the employee to find the answers to their questions from the Product Owner, Developers, Scrum Master, or anyone else.

D : Tell the employee to consult with someone else from the team.

E : It is not the manager-s responsibility to address questions about the work of self-organizing teams.

Answer: C

Question 5

Which of the following is a measure of the experience that the customer would like to have?

Options :

A : Time-to-Learn

B : Employee Satisfaction

C : Customer Satisfaction

D : Desired Customer Experience or satisfaction

E : Customer Usage Index

F : Customer or User Satisfaction Gap

Answer: D