Question 1

A developer discovers that a calculated property value is returning an unexpected result. Which two features of the Trace tool allow you to diagnose the problem without affecting application performed? (Choose Two.)

Options :

A : Breakpoints

B : The Event monitor

C : The Watch function

D : The Clipboard tool

Answer: B,C

Question 2

Which two options are process reports? (Choose two.)

Options :

A : The number of customer support request cases created for each week.

B : Average duration and timeliness for each assignment.

C : Total customer inquiry cases for each state for each product line.

D : Top 10 merchants with highest percentage of fraud cases.

Answer: A,B

Question 3

Which scenario is a use case for the Wait step?

Options :

A :

The customer cannot complete an application for a checking account until a bank representative reviews their credit report.

B : An agent needs to send a confirmation email to an insured customer after they complete a form.

C : A payroll user cannot process a salary increase until the department manager approves the increase.

D : The customer needs to log in to their account before receiving a membership discount on an online

purchase.

Answer: C

Question 4

An online shopping application allows customers to select the item quantity of different goods and add items

to the shopping cart. In the shopping cart, the application displays the price for each item type, indicates

thequantity of each item type, calculate the total item prices, and calculate the total cost for all items in the

shopping cart. The application pulls the price of each item type from a data page that references an external

inventory management system.

Select two unit tests useful in developing the shopping cart page. (Choose Two)

Options :

A : Verify the data page has the correct item prices.

B : Verify the data transform copies the correct value from the data page to the shopping cart page.

C : Verify the price fields are displayed in the correct format.

D : Verify the order total cost property is accurately calculated

Answer: A,B,D

Question 5

Consider the following scenario: A customer files a fraud complaint. The complaint is investigated by a customer service agent. * The customer service agent may request additional information from the customer. * The merchant is notified and given 15 days to dispute the fraud claim. * If the fraud claim is approved, an affidavit is sent to the customer and a refund is posted totheiraccount. How do you name the step where the agent investigates the claim for fraud?

Options :

A : Investigate Claim

B : Claim Investigation

C : Fraud Claim

D : Investigate Fraud

Answer: D