Question 1

A PMO is reviewing its service strategy and considering whether to focus on tools and processes or on the benefits desired by its stakeholders. Why is it important for PMOs to understand stakeholder expectations in terms of benefits?

Options :

A : It ensures that PMOs can deliver solutions that align with real, value-driven stakeholder needs

B : It simplifies the PMO-s internal processes, making them more efficient to manage

C : It reduces the need for ongoing improvements in PMO functions and approaches

D : It allows the PMO to choose and implement tools that they find most suitable

Answer: A

Question 2

The greater the maturity of a PMO:

Options :

A : The greater the number of functions performed by the PMO.

B : The greater is the PMO team.

C : The greater the PMO cost.

D : The greater the value generated for the PMO stakeholders.

Answer: D

Question 3

When collecting the stakeholder's benefits expectations, we must:

Options :

A : Make it clear that the PMO-s commitment is to the organization, not to the interests of the stakeholders.

B :

Ask the stakeholders to identify which functions are most appropriate to meet their own benefits expectations.

C : Classify stakeholders into groups, with different levels of relevance.

D : Ensure that everyone has the same benefits expectations.

Answer: C

Question 4

How many performance indicators should be used for each PMO function in each evaluation cycle?

Options :

A :

Only key functions should be monitored with performance Indicators, reducing bureaucracy and excessive control.

B : One indicator per function, giving focus to what really matters.

C :

From two to four indicators, allowing the benefit of controlling to be compatible with the effort to achieve it.

D : All the indicators recommended by the methodology.

Answer: C

Question 5

The evolution of PMO maturity occurs:

Options :

A : When we Increase the amount of functions performed.

B : When PMO functions become more sophisticated, whether operational, tactical or strategic.

C : When the PMO ceases to be operational and becomes increasingly strategic.

D : When organizational maturity in project management evolves.

Answer: B

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