Question 1

A component project manager escalates an issue regarding a key stakeholder to the program manager. The

key stakeholder does not respond to emails or phone calls, and the project manager believes this key

stakeholder is exhibiting a negative attitude toward the work. The key stakeholder has a significant influence

over the component project, which could impact other components if delays occur. The program manager’s

attempts to reach the stakeholder via email also fail.

What should the program manager do next?

Volume D

Options :

A : Escalate the issue to the stakeholder’s supervisor

B : Escalate the issue to the program governance board, as delays will impact the program

C : Update the program risk register to reflect a realized risk and execute the documented risk response

D : Attempt to call the key stakeholder; if unsuccessful, visit their office to identify potential risks

Answer: D

Question 2

Don is the project manager of the NQP Project for his organization. This project is scheduled to last for 18 months and will have several elements of the project that have government regulations. Management is concerned with the regulations and would like Don to report on the activities that will be affected by the regulations. What document should Don reference for information on the activities and the regulations?

Volume C

Options :

A : Risk management plan

B : Risk register

C : Activity list

D : Activity list and attributes

Answer: D

Question 3

Program A is dependent upon program B to complete benefits sustainment for two benefits. Program A is on

track to meet program benefits. However, program B’s program manager has just advised that program B has

been closed.

What should program A’s program manager update and review first with the stakeholders?

Volume D

Options :

A : Benefits sustainment plan

B : Benefits register

C : Benefits management plan

D : Benefits transition plan

Answer: A

Question 4

You are the program manager for your organization. This program will last for two years and has eight projects. The cost of your program is $4 million and there are some risk concerns that may affect the overall cost of the program. Management is concerned with how long it will take the program to reach the management horizon. What is management horizon also known as?

Volume B

Options :

A : Payback period

B : Cost performance index

C : Cost-to-benefits ratio

D : Return on investment

Answer: A

Question 5

How does a portfolio’s collection of work differ from that of a program’s collection of work?

Volume D

Options :

A : Outcomes are interdependent

B : Benefits are achieved only when managed collectively

C : Components may be independent

D : Outcomes are time bound

Answer: C