Question 1

How can a user see only contacts from a specific city on the 'New This Week" list view without changing what other users see?

Options :

A : Change the permissions so they can only see records from the specific city.

B : Clone the list view with a new name, and filter by the specific c

C : Build a private report for contacts that is filtered by the specific city.

Answer: B

Question 2

Get Cloudy Consulting gets 90% of its leads from trade shows. Sales reps create many lead records duringthese events, but they often forget to change the Lead Source field to Trade Show*.What approach would improve data integrity for the Lead Source field'

Options :

A : Create a validation rule requiring the Lead Source field to equal Trade Show'.

B : Make an assignment rule named Trade Show’ to only assign leads to sales reps.

C : Set the default value of the Lead Source field to Trade Show’.

Answer: C

Question 3

Where can a Salesforce associate find information that provides a view of interactions with a contact?

Options :

A : Activity Timeline

B : Details Tab

C : Contact History

Answer: A

Question 4

A Salesforce associate has been asked to identify all contacts that have had interactions with their company in the last year. What should the associate do to identify these contacts?

Options :

A : Look at the contact's Last Modified Date.

B : Look at the active field.

C : Look at the last related activity date.

Answer: C

Question 5

Get Cloudy Consulting currently stores information about is customers and partners in the Account object. There are a few details specific to partners that are not applicable to customers. What is the recommended way to display only the information application to each group?

Options :

A : Use Account for customers and create a custom object for partners.

B : Create record types on Account called Partner and Customer

C : Create custom object called Partner and Customer

Answer: B