Question 1

An administrator has been asked to change the data type of an auto number to text field.What should the administrator be aware of before changing the field?

Options :

A : Existing field values will retain unchanged.

B : Existing field values will be Converted.

C : Existing field values will be deleted.

D : Existing auto number field to Text is prevented.

Answer: D

Question 2

What type of field would you add to a report to quickly categorize report records without creating a formula or custom field?

Options :

A : Matrix

B : Tabular

C : Bucket

D : Summary

Answer: C

Question 3

Which two actions should an administrator perform with Case escalation rules?Choose 2 answers

Options :

A : Re-open the Case.

B : Send email notifications.

C : Change the Case Priority.

D : Re-assign the Case.

Answer: B,D

Question 4

The Sales Manager has made a fundamental change to how revenue is attributed to Sales people. They would like to enable the opportunity owner to be able to credit team members with a percentage, based upon their level of helping close deals and receive a percentage. Which Salesforce feature would you enable and configure in order to satisfy this new requirement?(Select 1)

Options :

A : Territory Management

B : Product Scheduling

C : Opportunity Splits

D : Revenue Scheduling

E : Collaborative Forecasting

Answer: C

Question 5

An administrator at Northern Trail Outfitters is unable to add a new user in salesforce.What could cause this issue?

Options :

A : The Username is not a corporate email address

B : The username is less than 80 characters.

C : The Username is a fake email address.

D : The Username is already in use.

Answer: D