Question 1

A car dealership is integrating Salesforce with their customer relationship management (CRM) system. They want to include car model information in the integration. How should this data be classified?

Options :

A : Confidential

B : Secure

C : Public

D : Restricted

Answer: C

Question 2

A Salesforce customer is planning to roll out Salesforce for all their Sales and Service staff.Senior Management has requested that monitoring is to be in pla for Operations to notify anydegradation in Salesforce performance.How should an integration consultant implement monitoring?

Options :

A : Use Salesforce limits API to capture current API usage and configure alerts for monitoring.

B : Use APIEVENT to track all user initiated API calls through SOAP, REST or BULK APIs.

C : Identify critical business processes and establish automation to monitor performance against established benchmarks.

D : Request Salesforce to monitor the Salesforce instance and notify when there is degradation in performance.

Answer: C

Question 3

An enterprise customer that has more than 10 Million customers has the following systems and conditions in their landscape:

Options :

A : Enterprise Billing System (EBS) - All customer-s monthly billing is generated by this system.

B : Enterprise Document Management System (DMS) Bills mailed to customers are maintained in the Document Management system.

C : Salesforce CRM (CRM)- Customer information, Sales and Support information is maintained in CRM.

Answer: B,C

Question 4

An insurance company is planning to integrate Salesforce with their existing claim management system. The business requirement is to ensure that only authorized claim officers have access to the claim records in Salesforce. As a Salesforce Certified Integration Architect, what should be your primary focus in this situation?

Options :

A : The visual design of the claim management system

B : The marketing strategy of the insurance company

C : The integration strategy for the claim management system and Salesforce

D : The number of claim officers in the insurance company

Answer: C

Question 5

Your organization has a legacy system that contains historical customer data. The requirement is to view this customer data within Salesforce when needed, but the data should not be stored in Salesforce. Which integration pattern would be most suitable for this scenario?

Options :

A : Data Virtualization

B : Batch Data Synchronization

C : Remote Call-In

D : Remote Process Invocation – Request and Reply

Answer: A

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