Question 1

Sales reps at Universal Containers (UC) complain about the manual activities they need to perform in order to grant access to supporting internal users (legal, engineering, finance, etc.) for customer records when they need help. In general, the sales reps involved in the deals will not change. How should an architect help UC improve sales reps’ productivity?

Options :

A : Create a criteria based sharing rule to grant access to other users.

B : Leverage default Account team.

C : Create a permission set with View All Data and assign to supporting users.

Answer: B

Question 2

Universal containers (UC) service reps are assigned to a profile which has ''View All'' in Case object.. To make sure service reps have access to all relevant information to attend to customer requests, which Architect consider? Choose 2 answers

Options :

A : Service reps will be able to access to Contact records if they are Controlled by Parent.

B : Service reps will be able to access to Contact records due to Implicit Sharing.

C : Service reps will NOT able to access to Contact records because Account OWD is private

D : Service reps will NOT able to access to Contact records if they are controlled by Parent.

Answer: A

Question 3

Universal Containers has the following requirements: A custom Loan object requires Org-WideDefaults set to Private. The owner of the Loan record will be the Loan Origination Officer. The Loanrecord must be shared with a specific Underwriter on a loan-by-loan basis. The Underwriters shouldonly see the Loan records for which they are assigned. What should the Architect recommend tomeet these requirements?

Options :

A : Use criteria-based sharing rules to share the Loan object with the Underwriter based upon the criteria defined in the criteria-based sharing

B : Create a lookup relationship from the Loan object to the User object. Use a trigger on the Loan object to create the corresponding record in the Loan share object

C : Create a master-detail relationship from the Loan to the User object. Loan records will be automatically shared with the Underwriter

D : Create an Apex Sharing Reason on the Loan object that shares the Loan with the Underwriter based upon the criteria defined in the Sharing Reason

Answer: B

Question 4

A banking company uses a VIP Flag in the Contact Object that they want only Private Banking Reps to see. Which approach is recommended to meet this requirement?

Options :

A : Change the type of VIPFlag field to a picklist, define a new record type for the Contact Object and make the picklist field available for Editing.

B : Define a page layout for Contact Object and add the VIP Flag field for that layout. Remove the VIP Flag field from other layouts.

C : Set the Field Level Security for the VIP Flag field so that it is visible to Private Banking Rep Profile.

Answer: C

Question 5

Universal Containers has expanded to sell virtual containers for data storage. Virtual container work orders are provisionedimmediately by the system andtherefore cannot be changed by a sales rep. What is an optimal approach to implement these requirements?

Options :

A : Implement a sharingrule that changes access for all Work Orders to Read.

B : Change the Record Type/Page Layout assignment for Work Orders to Read Only.

C : Remove the Work Order Edit permission from the Sales Representative profile.

Answer: C