Question 1

Cloud Kicks (CK) has already identified its user personas. The UX Designer wants to synthesize what CKknows about the users so that a shared understanding is created with the rest of the organization.Which tool should be used to share this insight?

Options :

A : A/B Testing

B : Full Recorded Interviews

C : Empathy Map

D : Heuristic Review

Answer: C

Question 2

What is a key consideration for using color responsibly with accessibility in mind?

Options :

A : Ensure there-s enough contrast between adjacent colors

B : Use bright, easy-to-find colors

C : Ensure color is the only indicator of intended meaning

D : Only primary colors should be used as they are the most accessible.

Answer: A

Question 3

A UX Designer at Cloud Kicks is planning out the company's website redesign using Experience Cloud andwill help guide discovery.Which three outputs of the discovery process should be prepareChoose 3 answers

Options :

A : User Personas

B : Journey Maps

C : interactive Prototypes

D : High-Level Wireframes

E : High-Fidelity Mock-ups

Answer: A,B,D

Question 4

How will your futurecast impact your innovation process?

Options :

A : It will weed out the teammates who don't share our vision for the future

B : It will manage the expectation that you will know the emerging trends even while you're obsessively focused on today-s challenges

C : It will stretch your team to create a bolder and more relevant "How Might We" Quest to drive innovation

D : It will find startups that the company should acquire that already have an amazing solution in this space

Answer: C

Question 5

Cloud Kicks wants to create an external facing site where users can:* Manage and submit cases via the web.* Browse and search Knowledge Base articles.* Contact Support via lice chat.Which cloud should be used to design an appropriate solution for CK's users?

Options :

A : Experience Cloud

B : Sales Cloud

C : Marketing Cloud

D : Service Cloud

Answer: A