Question 1

The senior executive team in a rapidly growing health-care organization has launched a new three-year expansion plan. In the past, the recruiting manager has successfully found the right talent for positions. With the expected growth over the next three years, the senior team is concerned about having an adequate candidate pool to fill new food services, maintenance, and various critical skilled nursing positions.

The current labor pool is perceived as having a limited supply of qualified candidates, and the future labor supply is not expected to adequately accommodate future growth. There is a sizeable number of underutilized retirees and military veterans in the current geographic location. Some in the HR function believe that these underutilized groups have a huge potential and should be considered in the overall recruiting strategy, while others, including the HR manager, do not support this notion. In a recent team meeting, the recruiting manager and the HR manager became involved in a heated discussion regarding their differing perspectives.

Which strategy should the recruiting manager use to generate employment interest in the underutilized talent pool?

Options :

A : Market the total rewards package, since money is an incentive at any stage of a career.

B : Emphasize the company-s flexible work arrangements as an asset to these targeted groups who do not currently work.

C : Focus on the preferred employer brand, since attracting employment interest in this group will require a broad perspective.

D : Highlight the company-s total benefits package, including medical, dental, vision, and preventative and restorative health and wellness benefits.

Answer: C

Question 2

After witnessing an employee violation, a manager discusses the violation with HR and other managers before preparing a documented description. The manager informs the employee of the disciplinary action at a performance appraisal meeting. What is the mam problem with the manager’s procedure?

Options :

A : The employee should be given the opportunity to respond.

B : There should be at least two witnesses to the violation.

C : The manager breached confidentiality by discussing it with other managers.

D : Feedback should be provided immediately after the violation.

Answer: D

Question 3

Which HR strategy should have the greatest impact on promoting a culture that embraces corporate social responsibility (CSR) and corporate philanthropy?

Options :

A : Incorporate CSR concepts into learning and development programs.

B : Use CSR initiatives to recruit, develop, engage, and retain employees.

C : Build a strong partnership with corporate CSR leaders to make HR-s efforts more visible.

D : Conduct a survey on employee views of CSR and specifically target corporate philanthropy.

Answer: B

Question 4

Which form of codetermination gives the greatest amount of power to employees dissatisfied with the lack of influence on managerial decisions?

Options :

A : Dual system

B : Employer association

C : Employee resource group

D : Mixed system

Answer: A

Question 5

The CEO of a mid-sized company envisions becoming a global leader in the industry. The CEO's vision includes acquiring two companies, both in other countries that are culturally very different from the country in which the CEO's company is located. These acquisitions would triple the company's current size.

In order to make the transition as smooth and effective as possible, the CEO has asked the HR director to develop an employee handbook that includes policies and guidelines for employees across all three countries where the company will be operating. The CEO wants the new handbook drafted as quickly as possible. In addition, for the two companies the CEO intends to acquire, the CEO would like the HR director to make a plan for the due diligence auditing of the HR functions. A due diligence audit checklist needs to be developed, also as soon as possible.

What should the HR director do to gather information to create the policies and guidelines for the employee handbook?

Options :

A : Research the labor laws and other relevant rules and regulations in all three countries.

B : Identify online resources for global HR policies and modify them for company use.

C : Ask the CEO which policies should be added or modified to address growth in new countries.

D : Meet with HR professionals in similar companies to gather their feedback on best policies and procedures.

Answer: A