Question 1

A manager accepts a position relocation to a foreign country. Which service should the company provide upon arrival to help the employee in the new environment?

Options :

A : Foreign language instruction

B : Cross-cultural training

C : Host country sponsor

D : Realistic job preview

Answer: B

Question 2

Which type of global assignment refers to an employee who is being reassigned to an international jurisdiction?

Options :

A : Home-country employee

B : International assignee

C : Foreign appointee

D : Expatriate citizen

Answer: B

Question 3

Who is most qualified to be assigned to a business development management trainee as a mentor?

Options :

A : HRVP

B : Sales VP

C : Executive coach

D : Corporate training head

Answer: B

Question 4

What type of document does HR need to create with other key leaders in the organization to help employees make correct decisions in dealing with ethical dilemmas?

Options :

A :

Compliance directory

B :

CSR strategy

C : Code of conduct

D :

Workers' code

Answer: C

Question 5

A cross-functional team analyzes the customer experience in comparison to upcoming product development initiatives. One set of recommendations from this team identifies several changes to manufacturing and shipping processes that could reduce the overall delivery cycle time by 10%. If the organization decides to act on this team's recommendations, which action should HR take that would best promote implementation of this process change?

Options :

A : Changing the culture to one that values rules

B : Confirming the team-s understanding of customer interests

C : Identifying possible skill gaps created by the new processes

D : Explaining the senior leaders' rationale for new processes

Answer: C