Question 1

ZYXS has been selected as the service integrator. They will also provide some hosted application services, using ZYXD as a subcontractor. ZYXS will also provide a central service desk for the SIAM ecosystem. Considering ZYXS, which factor is most critical to the success of SIAM?

Options :

A : A service agreement between ZYXH and ZYXD

B : Clearly defined roles and responsibilities

C : Management of process outcomes instead of activities

D : Well-conceived SIAM strategy

Answer: B

Question 2

The ZYX Board of Directors decided that the proposal from SIAMRUS for ZYXUK was not suitable to be used for the whole of the group, and asked the ZYXS IT Director to lead the creation of a new SIAM strategy. This new SIAM strategy has now been approved by the NEWGEN Executive Steering Board. What is the best approach to ensure that the ZYXUK Management Board supports the implementation of this SIAM Strategy?

Options :

A : Delay the implementation of the strategy until the ZYXUK Management Board has formally approved it

B :

Ensure that each ZYXUK Management Board member is teamed with a member of the strategy team they know

C :

Ensure that the ZYXUK stakeholders understand how their perspective has been considered within the strategy

D : Provide financial incentives to buy into the strategy for ZYXUK stakeholders who are not yet convinced

Answer: C

Question 3

The CEO has asked the IT Director to create a SIAM strategy for ZYX that aligns with the mandate for change and the corporate strategy The CEO wants it as soon as possible. What should the IT Director do?

Options :

A : Adopt the SIAM strategy proposed by SIAMRUS for ZYX

B : Adopt the SIAM strategy proposed by SIAMRUS for ZYXUK

C : Design a new SIAM strategy ignoring the report from SIAMRUS

D : Design a new SIAM strategy using the report from SIAMRUS as input

Answer: D

Question 4

The SIAM Project Board has decided that a big bang implementation approach is unsuitable for ZYX What is the most likely reason for this decision?

Options :

A : Agile methods cannot be applied to a big bang implementation approach.

B : The current service provider contracts have different termination periods.

C : The service levels must be maintained throughout the entire transition

D : The ZYXUK Directors want to use the approach suggested by SIAMRUS

Answer: B

Question 5

The CIO is about to establish a project to transition ZYX to a SIAM operating model.

Which are the most important governance requirements to initially focus on, given the situation of ZYX?

Options :

A :

At this point in planning the transition project, the most important area for the CIO to focus on is strategic planning This includes building the SIAM business case reviewing legal requirements, identifying strategic nsks and ensuring a robust control structure is in place

B :

Before initiating the transition project designing and completing a detailed tooling strategy is critical for ZYX. This will help ZYX to select the service integrator and the service providers and will ensure a smooth onboarding of service providers into the integrated solution

C :

in order to ensure a smooth transition to the SIAM operating model, the CIO must focus on mitigating risks such as the ownership of tools, processes and data This is in order to prevent any loss of knowledge and skills as service providers are replaced

D :

The first task for the CIO is to establish governance over service levels and key performance indicators This will ensure that all contracts and agreements with SIAMRUS and the service providers are in place before transitioning to the SIAM operating model

Answer: A