Question 1

Which prerequisite should the consultant consider before enabling Opportunity Splits?

Options :

A : Ensure open opportunities are owned by active users.

B : Enable Opportunity Teams and confirm the owner is a team member.

C : Add customized split types to opportunities.

Answer: B

Question 2

Northern Trail Outfitters launched Salesforce for its EMEA subsidiary 3 months ago and wants to gain insight into usage. Which option should a consultant recommend to meet this requirement?

Options :

A : Analyze the Setup Audit Trail to determine the number of logins per day.

B : Create and subscribe to a custom report of active users by role.

C : Install the Salesforce Adoption Dashboard from AppExchange.

Answer: C

Question 3

The Sales Cloud implementation at Cloud Kicks (CK) is now live. End user training is complete. IT stakeholders have signed off on the technical aspects of the project. The CK admin continues to call the consultant with questions about the sales process. What should the consultant do?

Options :

A : Suggest that CK purchase a support agreement.

B : Conduct a knowledge transfer with the admin.

C : Recommend that the admin attend Salesforce instructor-led training.

Answer: B

Question 4

Cloud Kicks wants the sales operations team to be able to process customer credit card payments within Salesforce. Which approach should the consultant recommend to meet this requirement?

Options :

A : Schedule a nightly batch job to find and post daily charges

B : Create a flow to alert the finance team to manually charge the account.

C : Utilize an application from the AppExchange

D : Develop Apex to connect with the Authorized.net API.

Answer: C

Question 5

During the last requirements meeting, Cloud Kicks team members said they will be attending a conference next week. What should a consultant do in response to this news?

Options :

A : Use the downtime to develop User Acceptance Testing (UAT) scripts.

B : Update the project plan and communicate it to stakeholders.

C : Ask the client to sign off on requirements and start the Build phase.

Answer: B