Question 1

The Cloud Kicks team needs to quickly look up contacts, accounts, and opportunities and easily log calls from their mobile phones. Due to limited coverage in certain geographic areas, the team wants access to customer information while out of the office and when they are without an internet connection. Which two steps should the consultant recommend? Choose 2 answers

Options :

A : Enable Salesforce Inbox.

B : Enable caching and Offline Edit.

C : Enable Mobile SDK.

D : Download the Salesforce mobile app.

Answer: B,D

Question 2

The Cloud Kicks global sales team has asked for a simpler way to view and manage its opportunity pipeline. The team is often responsible for hundreds of deals at a time across multiple countries and currencies. The sales reps have suggested using the Kanban view. What is a consideration when using the Kanban view?

Options :

A : It can roll-up summary fields for Currency fields.

B : It can summarize records by Currency fields.

C : It can display up to 10 fields per card.

Answer: B

Question 3

Up to this point, two sales have had separate accounts and opportunities. Sales Rep A wants to include Sales Rep B in a few opportunities on one account.Which two actions can Sales Rep A allow Sales Rep B to do when Account Teams are enabled and used for this account? Choose 2 answers

Options :

A : Grant Read access on the account-s cases.

B : Edit all opportunities on the account.

C : View the account and keep activities private.

D : View one of the opportunities on the account.

Answer: A,D

Question 4

Cloud Kicks has a complicated sales process. Sales reps often have difficulty deciding when to move opportunities through various stages.Which solution should the consultant recommend?

Options :

A : Use automation to send emails to sales reps with Guidance for Success

B : Configure a dashboard that shows opportunities that have remained in the same stage for 30 days

C : Activate Path and add up to five key fields and Guidance for Success

D : Advise sales reps to collaborate on Slack to move opportunities along the pipeline.

Answer: C

Question 5

A sales manager at Cloud Kicks wants the sales team to stay informed about the team's progress in Quip. Which approach should a consultant recommend?

Options :

A : Use Salesforce Chatter groups and enable access to the sales team.

B : Utilize Salesforce Notes standalone related list in Lightning Experience.

C : Connect a document or spreadsheet to a Slack channel.

D : Use Salesforce Chatter groups and restrict access to the sales team.

Answer: C