Smartly Prepare Exam with Free Online Salesforce-Sales-Representative Practice Test

We offer the latest Salesforce-Sales-Representative practice test designed for free and effective online Salesforce Certified Sales Representative (WI25) certification preparation. It's a simulation of the real Salesforce-Sales-Representative exam experience, built to help you understand the structure, complexity, and topics you'll face on exam day.

Question 1

A sales representative has a list of prospects to cold call but is unsure whether the task is beneficial. After a discussion with their mentor, the sales rep has the information they need and is ready to get started. What is one benefit of cold calling?

Options :

A : Key decision makers usually respond more readily to phone calls.

B : Phone calls provide immediate feedback whether the lead is worth pursuing.

C : Phone calls are a quicker and more scalable method of contact.

Answer: B

Question 2

A customer experiences issues with a product after the sale is complete. The sales representative and service team were not able to resolve the issue. What is the best course of action in this scenario?

Options :

A : Acknowledge the issue and explain to the customer that service is responsible for fixing it.

B : Escalate the issue to higher-level stakeholders and work collaboratively to find a solution.

C : Highlight that all procedural processes have been completed and there is nothing more they can do until more details are known.

Answer: B

Question 3

A forecast is based on the rollup of a set of opportunities. What are three dimensions in a forecast rollup?

Options :

A : Contacts, product family, and revenue

B : Time, categories, and territories

C : Quotes, contacts, and territories

Answer: B

Question 4

A sales representative is aware of an upcoming end-of-contract period for a key customer. How should the sales rep adapt their sales activities to address this change?

Options :

A : Wait for the contract to expire before engaging with the customer.

B : Focus on finding new customers to replace the potentially last contract.

C : Proactively engage with the customer to renew or expand the contract.

Answer: C

Question 5

A sales representative clarifies how a specific customer will benefit from the solution proposed. Which part of a solution unit is the sales rep using?

Options :

A : Application

B : Fact

C : Benefit

Answer: C