Question 1

Universal Containers uses person accounts to represent retail customers and business to representSales team should not have access to commercial customers but have access to ALL retail customers.With organization-wide default on Account set to private, how might the architect meet theserequirements.

Options :

A : Create an owner-based sharing rule on AccountContactRelation to grant access to all account contact reps.

B : Update Retail Sales profile to grant access to Person Account record type.

C : Create a criteria-based sharing rule giving Retail Sales role access to Accounts of type PersonAccount

D : Give view All access for Accounts to the Retail Sales profile.

Answer: C

Question 2

When you make changes to roles and groups Salesforce locks the entire group membership table,which makes it impossible to process group changes in multiple threads to increase throughput onupdates.

Options :

A : Granular Locking

B : FLS check

C : SOQL Injection

D : Arbitrary Redirects

Answer: A

Question 3

Universal Containers has expanded to sell virtual containers for data storage. Virtual container work orders are provisionedimmediately by the system andtherefore cannot be changed by a sales rep. What is an optimal approach to implement these requirements?

Options :

A : Implement a sharingrule that changes access for all Work Orders to Read.

B : Change the Record Type/Page Layout assignment for Work Orders to Read Only.

C : Remove the Work Order Edit permission from the Sales Representative profile.

Answer: C

Question 4

Universal Container has a set of Account management users that should only see accounts once theaccount becomes a customer. The type field on the Account identifies whether the account is aprospect, customer, partner, or other. Which two methods could an Architect use to enable thissharing requirement, assuming a private sharing model for accounts? Choose two:

Options :

A : Create a public list view, where accounts of type customer are included and share the list view with account management public group

B : Institute a business process that calls for the account manager to be added to the account team once the account becomes a customer

C : Create an account sharing rule that shares all accounts owned by sales to be shared with account management roles and subordinates

D : Create a criteria-based sharing rule that shares the account to the account management group when the type is customer

Answer: B,D

Question 5

Universal Containers would like to track defects within Salesforce. A defect need to have thefollowing fields:• Severity• Type• Status• DescriptionThere will be multiple Defects related to the standard Case object. Defects will be assigned todifferent owners which will often be different to the Case owner. Which option should the Architectchoose to meet the requirement?

Options :

A : Create a relationship between the standard defect object and the standard case object.

B : Create a custom object for defects and relate it to cases using lookup

C : Create all defect fields on the case object to track the defect and lookup.

D : Create a custom object for defects and relate it to cases using master –detail

Answer: B