Question 1

A large organization is planning to migrate to Slack. What is the most effective approach for scheduling pre-migration activities to ensure minimal disruption to the business operations?

Options :

A : Schedule all pre-migration activities to occur during a single weekend to minimize impact on daily operations

B : Plan pre-migration activities in phases, starting with departments that have flexible schedules

C : Conduct pre-migration activities during business hours to ensure maximum employee involvement

D : Postpone pre-migration activities until all employees are trained on Slack basics

Answer: B

Question 2

In a live training session aimed at helping a marketing team use Slack for campaign management, what experiential learning activity would be most beneficial?

Options :

A : Solely focusing on the lecture about Slack-s technical specifications and backend architecture

B : Conducting a role-playing exercise where team members use Slack to plan, discuss, and execute a mock marketing campaign

C : Asking team members to read Slack’s user manual during the session without any practical exercises

D : Instructing the team to only watch pre-recorded tutorials without engaging in any live, interactive Slack usage

Answer: B

Question 3

During a Slack migration, the client requests a custom feature that is not currently available in Slack. What is the best way to handle this request?

Options :

A : Inform the client that it-s impossible to add custom features in Slack and continue with the standard features

B : Directly modify Slack-s codebase to accommodate the client’s request

C : Discuss the request with Slack-s support team to explore potential solutions or alternative approaches that can meet the client-s needs

D : Ignore the client’s request and proceed with the migration as originally planned

Answer: C

Question 4

A multinational corporation is using Slack to facilitate communication across different regions and departments. What channel naming strategy should they implement to best serve their diverse and extensive team?

Options :

A : Name channels after the team leaders to identify ownership

B : Use a standardized format that includes the department and region for each channel

C : Create channels based solely on project names without additional context

D : Encourage departments to develop their own naming conventions independently

Answer: B

Question 5

A multinational corporation is using Slack and needs to agree on a policy for data retention to comply with various international data protection laws. What is the most effective strategy to establish this policy?

Options :

A : Apply the strictest data retention policy across the entire organization

B : Develop a flexible data retention policy that can be adjusted for each region based on local laws

C : Set a standard data retention period for all regions and request exceptions on a case-by-case basis

D : Leave data retention decisions to individual team managers within each region

Answer: B