Question 1

During the migration to Slack, you encounter a technical issue where some user data is not syncing correctly. What is the most appropriate first step to address this issue?

Options :

A : Immediately halt the entire migration process and start over

B : Isolate the issue to determine if it-s a widespread problem or limited to specific accounts

C : Ignore the issue, assuming it will resolve itself over time

D : Manually enter the data for the affected accounts to expedite the migration

Answer: B

Question 2

In the final meeting before signing off on the Slack grid design, the client expresses last-minute concerns about the scalability of the design. How should you address these concerns?

Options :

A : Dismiss the concerns as unfounded and proceed with the sign-off

B : Offer to redesign the entire grid from scratch to accommodate potential future changes

C : Address the concerns by demonstrating how the proposed design allows for scalability and making adjustments if necessary

D : Suggest that scalability is not a critical factor in the grid design

Answer: C

Question 3

A large organization is planning to migrate to Slack. What is the most effective approach for scheduling pre-migration activities to ensure minimal disruption to the business operations?

Options :

A : Schedule all pre-migration activities to occur during a single weekend to minimize impact on daily operations

B : Plan pre-migration activities in phases, starting with departments that have flexible schedules

C : Conduct pre-migration activities during business hours to ensure maximum employee involvement

D : Postpone pre-migration activities until all employees are trained on Slack basics

Answer: B

Question 4

A newly formed remote team is adopting Slack for their project management. How should they structure their channel strategy to maximize efficiency and clarity in communication?

Options :

A : Set up one channel for all communications to keep everything in a single place

B : Create a multitude of channels for every minor aspect of the project to keep discussions highly focused

C : Organize channels around key project areas and encourage summarizing updates in these channels

D : Rely on individual direct messages for all project communications to minimize the number of channels

Answer: C

Question 5

During a Slack migration, the client requests a custom feature that is not currently available in Slack. What is the best way to handle this request?

Options :

A : Inform the client that it-s impossible to add custom features in Slack and continue with the standard features

B : Directly modify Slack-s codebase to accommodate the client’s request

C : Discuss the request with Slack-s support team to explore potential solutions or alternative approaches that can meet the client-s needs

D : Ignore the client’s request and proceed with the migration as originally planned

Answer: C