Question 1

Based on the Jobs to be Done framework, why must Jobs be defined on a conversation with the client?

Options :

A : Because they can be taught what to use a product for.

B : Because they know the ultimate problem they are trying to solve.

Answer: B

Question 2

What are entitlements?

Options :

A : They are the different levels of support (technical or otherwise) that the customers are entitled to after purchase.

B : They determine the level of access a customer is entitled to in a Customer Community.

C : They determine the level of access a partner is entitled to in a Partner Community.

D : They regulate the usability of certian Pardot Components such as Score tracking.

Answer: A

Question 3

Of the following types of roadmaps, which one is used to present all required features and tasks that must take place prior to a market release.

Options :

A : Features Roadmap

B : Strategy Roadmap

C : Portfolio Roadmap

D : Releases Roadmap

Answer: D

Question 4

When is a Formula field calculated?

Options :

A : Every 10 minutes

B : When SF is initiated

C : In Real Time when a record is viewed

D : In Real time when a Record is refreshed

Answer: C

Question 5

Of the following Strategy Design Research Methods, which one is the appropiate one for this stage: Discovery/Understanding

Options :

A : Interviews

B : Codesign sessions

C : Group Conversations with stimulus

Answer: A