Question 1

How does a theme help a communication campaign?

Options :

A : It uses music to create emotion

B : It draws attention to it and creates interest

C : It simplifies the message

D : It helps diminish negative feedback

Answer: B

Question 2

The circular models for communication reinforce which concept for HR professional?

Options :

A : Clients meeting and work pressure may distract the receiver rom interpreting the message

B : Communication is a top-down process initiated by external vendors.

C : Creating key messages is vital to the overall success of communication.

D : Soliciting and receiving feedback from the receiver is a critical aspect of communication

Answer: C

Question 3

The degree of openness regarding compensation communications is generally influenced most by which of the following?

Options :

A : Corporate culture

B : The presenter

C : Legal requirements

D : The channel used

Answer: A

Question 4

Which of the following activities should be conducted during the implementation step of the communication campaign?

Options :

A : Identify objectives

B : Evaluate success.

C : Determine the budget.

D : Gauge audience reaction and feedback.

Answer: D

Question 5

What is a likely indicator that communication has reached the behavioral tier and is influencing employee commitment and action?

Options :

A : A formal communication process is implemented

B : Employee line of sight is created

C : Employee feedback is utilized

D : Technology is being leveraged.

Answer: B