Question 1

Financial advisor should be able to access a customer's record in Sales Cloud and see all potential business opportunities related to each individual customer. The bank does not have any corporate or business customers at this time.How should a UX Designer suggest the bank represent its customers within its Salesforce instance?

Options :

A : Standard Person Account Object

B : Standard Lead Object

C : Standard Opportunity object.

D : Standard Account object.

Answer: A

Question 2

Why should you create a Minimum Loveable Product (MLP) versus a Maximum Loveable Product?

Options :

A : To truly delight your most loyal customers and ensure immediate adoption, versus solving the problems of all your customers, who may take more effort to reach

B : To develop the most loveable marketing tactics and messaging before launching

C : To launch with a Freemium pricing model, then charge for additional features

D : Because your users can't handle the Maximum Love you have to give

Answer: A

Question 3

Sales managers want their team members to help each other close Opportunities. The Opportunity and Account organization-wide defaults are private. To grant Opportunity access to sales reps on the same team, owner ship-based sharing rules were created for each team.What is the side effect of this approach?

Options :

A : All sales reps will have Read access to Accounts for all Opportunities.

B : Sales Reps on the same team will have Edit access to the Accounts for Opportunities owned by then team members.

C : Sales reps on the same team will have Read access to the Accounts for Opportunities owned by their team members.

D : All sales reps will have Read access to all Accounts.

Answer: C

Question 4

What should you do after adding a new feature?

Options :

A : Contact only the person who suggested that feature

B : Tell your boss

C : Generate excitement by announcing the news, and train users how to use the feature

D : Go on vacation

Answer: C

Question 5

When designing a custom component that includes this clickable icon in a Lookup field: What should be used as the alternative (alt) text?

Options :

A : Image of a search button

B : Search

C : Search button

D : Image of a magnifying glass

Answer: C