Question 1

When testing for keyboard accessibility, which three of these functionalities should be verified?

Options :

A : Keyboard Focus is Visible

B : Actionable items receive focus

C : Nonmodal dialogs can be navigated

D : Interactive elements can be navigated

Answer: A,B,D

Question 2

Cloud Kicks’ support agents need to interact with customer information stored in several different objects when handling cases submitted from their web form. In which two ways could the agent experience be made more efficient? Choose 2 answers

Options :

A : Open links in new windows when agents click on details from case widgets.

B : Use Salesforce Flow to help complete fields required for case closure.

C : Design custom Lightning Web Components for the customer to complete.

D : Complete relevant information about the customer using Lightning Record Pages.

Answer: B,D

Question 3

A UX Designer is asked to design a new application built on Salesforce.What should be their first step?

Options :

A : Create branding sets for each audience using Experience Builder.

B : Find and review relevant AppExchange packages.

C : Become familiar with the Salesforce Lightning Design System (SLDS) component blueprints.

D : Design a series of custom web component for the app.

Answer: C

Question 4

What is technology adoption?

Options :

A : When you introduce a new technology to your company

B : Getting people to use the solution or software that their company has purchased for them

C : Choosing just the right technology solution

D : An impossible task you should avoid

Answer: B

Question 5

Cloud Kicks requires a custom image to be added to a record detail page, making it easier for the company to visually identify its current membership level. Which platform tools should be used to achieve this requirement?

Options :

A : A Formula Field, Static Resource, and Object Page Layout

B : Image Field, Dynamic Form, and Lightning Record Page

C : Lightning Components, SLDS Icons, and Compact Layouts

Answer: A